What is the manufacturer defect warranty on your products?Updated a month ago

Manufacturer Defect Warranty

We stand behind the quality of our gear! Our warranty covers defects in materials or workmanship present at the time of delivery.

Coverage

• Clothing & Gear: 6 months from delivery date

• Shoes: 12 months from delivery date

What’s Not Covered

The warranty does not cover normal wear and tear or items such as, but not limited to:

• Accidental damage or improper care

• Animal damage (bites or scratches)

• Alterations

• Snags, scuffs, holes, cuts, fraying, burns, pilling, or similar damage

How to Submit a Claim

1. Email [email protected]

2. Include your order number

3. Attach photos of the issue

Please note: We do need to verify your purchase before assisting with any warranty claims.

Our team will review your request and guide you through the next steps.

Purchased from a Third-Party Retailer?

Please reach out to the retailer directly—they handle warranty and replacement requests for their purchases.

If you have any questions at any stage, don’t hesitate to reach out to us at [email protected]. We’re here to help!