Carrier Alerts: CanPar, DHL & UPSUpdated 5 months ago
At Born Primitive, we work with trusted shipping partners to get your orders to you as quickly and safely as possible. Occasionally, carriers may issue alerts that can affect transit times. Understanding these alerts can help set expectations for delivery.
What Are Carrier Alerts?
Carrier alerts are notifications issued by shipping carriers such as CanPar, DHL, and UPS. These alerts can indicate delays due to:
Severe weather
High package volume during peak seasons
Transportation or logistical disruptions
Customs clearance delays (for international shipments)
How Carrier Alerts Affect Your Order:
When a carrier issues an alert, your package may experience:
Extended transit times
Delays in scanning updates
Temporary rerouting of shipments
Important Notes:
We can only see the same shipping updates that the carrier provides.
Once a package leaves our warehouse, we cannot alter the package, shipping address, or route.
If you wish to request a change or investigate further, you are welcome to contact the carrier directly using your tracking number to see if alteration is possible.
Carrier Resources:
What You Can Do:
Track your shipment using the carrier’s tracking link provided in your order confirmation email.
Sign up for notifications directly from CanPar, DHL, or UPS to receive real-time updates.
Contact our Customer Service team if you notice an unusually long delay or need further assistance.